Welcome new patients
Learn how to book appointments and
use our secure patient portal
Welcome new
patients
Learn how to book appointments and
use our secure patient portal
Step 1: Check accepted insurance
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Aetna Aexcel members need to contact Aetna as we are not “Designated Aexcel providers.”
*We do not take Cigna Connect
If you don’t see your insurance listed, please contact our billing department at 703-490-9260. We also accept self-pay patients.
Step 1: Check accepted insurance
- Aetna HMO, PPO, POS II, MC*
- Anthem PPO, Healthkeepers HMO
- BCBS Out of State plans (filed to local BCBS)
- BCBS Federal
- Carefirst Blue Cross Blue Shield, PPO, HMO
- Carefirst of MD
- Cigna HMO, PPO**
- Coventry of VA and Coventry National (administered by Aetna – we are not in-network with out of state Coventry plans)
- GEHA (network in Virginia is United Health Shared Services)
- Great West (administered by Cigna)
- First Health Network (administered by Aetna)
- Medicare, Aetna Medicare Replacement, United Healthcare Medicare Replacement***
- Medicare Railroad
- MDIPA/Mamsi/Optimum Choice (administered by United HealthCare)
- Optum VA CCN (administered by United Healthcare, requires authorization)
- Virginia Health Network VHN
- Tricare Humana Military (certified but not participating)
- Tricare Prime (certified, requires authorization from Tricare)
- Tricare for Life
- United Healthcare
*We do not take AETNA QHP purchased through the Virginia Health Exchange
Aetna Aexcel members need to contact Aetna as we are not “Designated Aexcel providers.”
*We do not take Cigna Connect
If you don’t see your insurance listed, please contact our billing department at 703-490-9260. We also accept self-pay patients.
Step 2: Book your first visit
Check out our five convenient locations and call one of our offices or book online to schedule your first visit.
Alexandria Office
4660 Kenmore Avenue, Suite 902
Alexandria, VA 22304
N Arlington Office
3803 N. Fairfax Drive, Suite 500
Arlington, VA 22203
Mt. Vernon Office
2616 Sherwood Hall Lane, Suite 208
Alexandria, VA 22306
Kingstowne Office
5901 Kingstowne Village Parkway, Suite 200
Alexandria, VA 22315
Woodbridge Office
12508 Lake Ridge Drive
Woodbridge, VA 22192
Step 2: Book your first visit
Check out our five convenient locations and call one of our offices or book online to schedule your first visit.
Alexandria Office
4660 Kenmore Avenue, Suite 902
Alexandria, VA 22304
N Arlington Office
3803 N. Fairfax Drive, Suite 500
Arlington, VA 22203
Mt. Vernon Office
2616 Sherwood Hall Lane, Suite 208
Alexandria, VA 22306
Kingstowne Office
5901 Kingstowne Village Parkway, Suite 200
Alexandria, VA 22315
Woodbridge Office
12508 Lake Ridge Drive
Woodbridge, VA 22192
Step 3: Check in before your visit
Here at Physicians and Midwives we are always working to enhance and streamline your office visits. Our pre-registration and pre-visit check-in software, Phreesia, assists us in giving you the best experience possible. We are ditching the clipboard of paperwork and opting for the newest, secure, and digital solution. This system helps us to obtain the most up to date information, reduce our paper consumption, and reduce time spent in the waiting room for registration, therefore reducing wait time for seeing your provider. Here’s how it works-
After scheduling your appointment via our call center or online booking tool, you will receive a text message up to 3 days in advance from Phreesia. This message will contain a link asking you to verify your information.
New Patients: You will be asked to fill out your demographic information and medical history. After completing this, please review and sign our HIPAA, Privacy, and Patient Policies. If your appointment requires a copay, you can pay that ahead of time!
After completing these steps, please arrive 10-15 minutes early to your appointment and let the receptionist know you’re here for your appointment. Please come with a form of identification and your most up to date insurance card (if using insurance).
If you are unable to complete the pre-visit registration/check-in, please come 15-20 minutes early to your appointment. You will be sent a link to your device in office or given one of our Phreesia Pads to complete your registration.

Step 3: Check in before your visit
Here at Physicians and Midwives we are always working to enhance and streamline your office visits. Our pre-registration and pre-visit check-in software, Phreesia, assists us in giving you the best experience possible. We are ditching the clipboard of paperwork and opting for the newest, secure, and digital solution. This system helps us to obtain the most up to date information, reduce our paper consumption, and reduce time spent in the waiting room for registration, therefore reducing wait time for seeing your provider. Here’s how it works-
After scheduling your appointment via our call center or online booking tool, you will receive a text message up to 3 days in advance from Phreesia. This message will contain a link asking you to verify your information.
New Patients: You will be asked to fill out your demographic information and medical history. After completing this, please review and sign our HIPAA, Privacy, and Patient Policies. If your appointment requires a copay, you can pay that ahead of time!
After completing these steps, please arrive 10-15 minutes early to your appointment and let the receptionist know you’re here for your appointment. Please come with a form of identification and your most up to date insurance card (if using insurance).
If you are unable to complete the pre-visit registration/check-in, please come 15-20 minutes early to your appointment. You will be sent a link to your device in office or given one of our Phreesia Pads to complete your registration.

Step 4: Have your first visit and stay connected through our patient portal
Taking just a few minutes to register our patient portal will give you access to valuable information and services provided in a secure and confidential manner. Once registered and logged on you will be able to:
- Request prescriptions and refills
- View and request appointments
- View billing statements and balance
- Review your lab results
- Make secure credit card payments
- Communicate with your provider
- View personal health information
- Browse health facts and information
- Update demographic information
Step 4: Have your first visit and stay connected through our patient portal
Taking just a few minutes to register our patient portal will give you access to valuable information and services provided in a secure and confidential manner. Once registered and logged on you will be able to:
- Request prescriptions and refills
- View and request appointments
- View billing statements and balance
- Review your lab results
- Make secure credit card payments
- Communicate with your provider
- View personal health information
- Browse health facts and information
- Update demographic information